Privacy Policy (US)

1. POLICY

 

United Communication Solutions, LLC collects various types of information through our sites and other websites where you express interest in our services, as well as through email, Live Chat over the phone, via printed forms and in person.

 

Some information is collected automatically through various web and Internet technologies including social networking tools used by our organization. Other information is collected when provided to us voluntarily.

We may also obtain information from education partners, business associates, and unrelated entities and combine it with information we collect.

For individuals located in the European Economic Area, please refer to the GDPR Privacy Notice.

2. STANDARDS

Information Collected Automatically

United Communication Solutions, LLC collects limited, non-personal identifying information your browser makes available when visiting websites. We may aggregate this non-identifying information for reporting purposes to access the effectiveness of our websites without disclosing specific information that would link to any individual. This includes:

  1. Your Internet Protocol address

  2. The Browser type (Chrome, Firefox, etc.)

  3. Your computer’s operating system (Windows, Macintosh, etc.)

  4. Your Internet domain

  5. Your device (iPhone, Tablet, etc.)

  6. URLs of the websites you came to our websites from

  7. Cookie information described below

  8. The pages on our website that you visit including date and time of access

  9. Geographic vicinity and other demographic and interests information

  10. Collection date

  11. Day of week, time of day (hour)

  12. Language setting

  13. Country, state, designated market area (OMA), city (relating to IP address, if available)

  14. Web pages visited

  15. E-mail clicks or other actions taken

  16. Publisher name

Use of Cookies

In some instances, our websites use cookies that uniquely identify your browser so that we may provide content most relevant to your needs. A cookie allows our organizations' website to customize what you see in relation to the way you entered the website and content that you most recently viewed (i.e., if you logged into your store account, the website may be personalized for customer viewing in subsequent visits).

Information You Provide to Us

In addition to the web analytical information collected when you visit our sites, or business associate site, United Communication Solutions, LLC also collects, uses, and discloses personal information that you provide to us voluntarily online or off-line when you respond to an advertisement, a survey or request information, or register for an account.

  • Inquiry and Application Forms

Information that you choose to complete, which may include your name, email address, phone number, and content of the e-mail, are used in order to provide information about our organization.

If you do not wish to provide your contact information online, you may call our organization and request that information be sent through the mail or other means.

  • Purchasing Merchandise 

Information that you choose to complete, which may be your name, e-mail address, phone number, mailing and/or billing address, credit or debit card information are used to send merchandise to you, and to contact you if necessary.

Your financial information is used for billing.

If you do not wish to provide your contact or financial information online, you may call our organization to place an order.

  • Login Sites and Services

Various websites and web services of United Communication Solutions, LLC require users to log in and gain access to information and tools reserved for students, customers, and staff.

Creation of a login account requires you to provide your email address and other identifying information.

  • Web Engagement Data

Your engagement data (e.g., analytical info, referral data, form data, etc.) may be used to personalize our communications with you.

3. SPECIFIC CONCERNS

Website Security

 

United Communication Solutions, LLC websites have standard security measures in place to protect against the loss, misuse, or alteration of the information under our control. For example, we utilize standard SSL encryption when accepting your credit card information during the online ordering process, as well as whenever we ask you to log in to any of the organizations online services.

How Information is Used

United Communication Solutions, LLC will not sell, rent, or lease your personal information to others except in accordance with this policy. We may collect, use, and disclose personal information for the following purposes:

  1. Determine admissibility and register for selected educational purpose

  2. Contact you regarding your status within the organization

  3. Provide requested products and services

  4. Respond to inquiries and provide customer support

  5. Administer promotions in which you have indicated an interest

  6. For internal marketing purposes, which include, but are not limited to, sending you material about products, services, updates, etc. that we think will be of interest to y

  7. Sharing with our education partners or business associates who may contact you with respect to their educational or other services requested by you

  8. Analyze how sites and services are being accessed and used

  9. Investigation of information security and information asset protection-related incidents

  10. Test, correct, and improve our content, applications, and services

  11. Develop new applications, products, and services

  12. Online behavioral advertising purposes

  13. Improve student retention, site and service performance, user experience and delivery

  14. Prevent potentially illegal activities (including illegal downloading of copyrighted materials in accordance with our copyright policy)

  15. Investigate suspicious information that denotes illegal activity such as financial fraud

  16. Analyze academic and learning outcomes and preferences

  17. Analyze risk and business results

  18. Obtain payment for services that we provide to you

  19. Maintain educational and business records for reasonable periods

  20. Communicate to education partners, business associates, or unrelated entities in connection with the contemplated or actual reorganization, merger, acquisition, financing, securitization, insuring, sale, or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed with such transaction or fulfilling any records or other reporting requirements to such parties. In the event of any actual reorganization, merger, or acquisition, such information may be transferred as part of the transaction to the acquirer.

Internet Technologies Used

Cookies, web beacons, and other relevant Internet technologies are used in our emails and on our sites to allow us to accomplish the uses set out above as well as to deliver sites messaging and to keep track of your information. These small pieces of program code reside in your computer and browser and can be removed. If you desire to remove such technologies you may do so, but this may render our sites unusable to you. You can opt out of cookies or other Internet technologies used by disabling these features in your browser program. Please note that this deletion of certain opt out cookies may require you to renew your online behavioral advertising opt outs periodically. Consult your browsers Help menu for assistance in changing cookie settings or removing cookie files.

 

Sites Hosting and Links from Our Sites to Other Websites

Some of our sites may contain links to websites hosted by education partners, unrelated entities, and business associates operating websites on their own behalf or on behalf of multiple entities. Some of these websites may collect your personal information and may apply their own policies on how your personal information is used. In addition, some of our Sites may have additional policies that apply to the use of personal information collected on that site. Please make sure to read the policies of any websites you visit on the Internet carefully. Please be aware that we are not responsible for the privacy practices of the content of any websites that are not operated by or exclusively for us, and the collection, use, and disclosure of information about you will be subject to the policies applicable on those websites.

 

4. YOUR RIGHTS AND RESPONSIBILITIES

Opt out - UCS Marketing

Information you provide may be used by the our organization for marketing purposes. If at any point you wish to discontinue receiving marketing e-mails or phone calls, you may use the opt out feature on our e-mails or call the United Communication Solutions, LLC at (800) 674-1024. United Communication Solutions, LLC never blends their collection data with Google. See below for information on Google’s Privacy and Terms or to opt out of their automatic data collection.

Opt out - Google and social media

United Communication Solutions, LLC encourages its website visitors to learn more about how Google uses data and how you can control the information sent through your browser by viewing Google’s Privacy & Terms page. Users who wish to learn more about opting out of the automatic collection and use of data on the web should visit Google’s Consumer Ads Help Center or Opt Out here.

We may release personal information when necessary to comply with the law, respond to our judicial process, or provide information to law enforcement of regulatory agencies, enforce our conditions of use and other agreements, or protect the rights, property, or safety of United Communication Solutions, LLC, our staff, users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How to Update Your Information

Our store portal provide you with the option of changing and modifying information you have previously provided to us. You may also contact us to change or modify the information you have previously provided to us by calling us at (800) 674-1024.

5. SCOPE

This privacy policy applies to all visitors, customers, and staff who use our organizations website. This policy pertains to all information collected by or submitted to official United Communication Solutions, LLC websites, including any and all domains owned and managed by our organization, which are classified and identified as the official web pages of United Communication Solutions, LLC departments, and other divisions and entities.

6. PURPOSE

United Communication Solutions, LLC is committed to protecting your privacy when you visit our websites. This privacy policy outlines how we collect information when you visit one of our sites, how we use that information, how the visitor can opt out of the use of non-personal information provided by your browser. Our privacy and public records responsibilities, requirement, and obligations are administered exclusively by applicable Massachusetts statutes, including any applicable U.S. federal laws. 

7. CHANGES TO THIS POLICY

United Communication Solutions Privacy Policy attempts to maintain, but cannot guarantee, continued access to Google’s opt out feature and policy documentation. Access is available through Google’s site and users are encouraged to remain familiar with Google’s documentation of what opting out does and does not do.

Our organization reserves the right to append or otherwise modify its Privacy Policy at any time. We expect any such changes to be minor, and notification of any changes will be made on this page. You should check back at this site periodically to obtain a current copy of this Privacy Policy. We urge you to review this Privacy Policy frequently to obtain the current version. Your continued provision of personal information or use of our services following any changes to this Privacy Policy constitutes your acceptance of such changes if we intend to use information that personally identifies you.

Revisions:

04/04/2021 Original Policy Approved and Published.